Effective Date: April 2026
Madze respects your right to delete your personal data. This page explains how guests can request deletion of the data we hold about them in relation to their Airbnb booking and WhatsApp communication.
Contact us at any time using one of the following methods:
Email: info@madze.site
Phone: +212754616120
Please include:
Your full name
Your booking reference or check-in/check-out dates
A clear statement that you are requesting deletion of your data
Upon a valid request we will permanently delete:
Your phone number and booking details from our records
Any message metadata or delivery records we hold
Note: Actual WhatsApp message content is end-to-end encrypted by WhatsApp and is not stored by us. Deletion requests to us do not affect data stored by WhatsApp or Airbnb.
We will acknowledge your request within 5 business days and complete deletion within 30 days (or sooner where required by law). You will receive a confirmation email once deletion is complete.
We may retain minimal information if required by law (e.g., for tax or accounting purposes), in which case we will inform you of the reason.
You also have the right to access or correct your data. Use the same contact details above.
Questions? Contact us at info@madze.site
This page is provided in compliance with Meta’s Platform Terms and applicable data protection laws.