Effective Date: April 2026
This Privacy Policy explains how Madze (“we”, “us”, or “our”), as the owner of layaliview on Airbnb, collects, uses, and protects your personal data when we communicate with you via WhatsApp after you book a stay with us.
We only collect the minimum data necessary to provide our WhatsApp messaging service:
Your name, booking dates, and contact phone number (provided via Airbnb after you opt in to receive WhatsApp messages).
Any messages you send us during the 24-hour customer service window.
We do not collect or store the actual content of WhatsApp messages (WhatsApp uses end-to-end encryption). We only see delivery/read status and basic metadata required to operate the service.
We use your data solely to send transactional WhatsApp messages related to your confirmed booking, such as:
Booking confirmations
Check-in instructions and welcome messages
Checkout reminders
Feedback and review requests after your stay
We never use your data for marketing, advertising, profiling, or any purpose other than supporting your booking. Messages are sent only after you have explicitly opted in via Airbnb.
We do not sell or share your personal data with third parties, except:
With Meta/WhatsApp as technically required to deliver the messages (Meta acts only as a processor).
When required by law (e.g., court order or Moroccan authorities).
We take reasonable technical and organizational measures to protect your data. WhatsApp messages themselves are end-to-end encrypted by Meta.
You have the right to access, correct, or request deletion of your personal data at any time. See our Data Deletion Instructions for how to submit a request.
If you have any questions about this Privacy Policy, please contact us at:
Email: info@madze.site
Phone: +212754616120
This Privacy Policy complies with applicable Moroccan data protection laws and Meta’s Platform Terms for WhatsApp Cloud API.